HomeFAQ

Clear answers. Better decisions.

What does it all mean? Plain answers.

You shouldn’t need a technical background to choose a service. Here’s what we do, what it includes, and how to get help.

Getting started

What can I buy without a social-ad plan?

Website builds or refreshes, hosting, email forwarding, SEO and custom creative projects are available separately. Start with all services.

Will you charge me when I send a request?

No. A request starts a conversation. We confirm the scope, one-time costs, recurring price and cancellation terms before you authorize payment. Existing manually issued invoices are separate from automated subscriptions.

How do I get help or change a service?

Use your customer account or contact StayOne. We respond within two business days. Include the service and change you need; don’t send passwords or card details.

What is Platinum?

When you have StayOne hosting plus the monthly Daily Ads subscription, your account is Platinum: our highest-priority customers, eligible for custom builds, with optional early or testing access to new tools. It is not a separately priced plan or unlimited free work; custom builds are still quoted.

Websites, hosting & domains

What is hosting?

Hosting keeps your website available online. A website build creates the pages and features; domain registration gives it an address. They are separate costs. StayOne managed hosting for a reviewed simple site is $39/month, or $348/year ($29/month billed annually). Hosting details.

How much does a website cost?

Website builds start at $500 for a basic site and focused refreshes start at $350. Every project gets a written scope and quote before work begins. See websites.

What is a domain?

A domain is your web or email address, such as yourbusiness.com. It is registered for a limited term and must be renewed. Availability and registration/renewal prices vary by name and extension.

Can I move my domain away later?

Your business remains the registrant. Domain unlock and authorization-code release have no StayOne release fee. Optional standard transfer assistance is $75; provider charges and site/mail migration are separate.

Email

What is email forwarding?

Mail sent to your custom-domain address is delivered to your existing inbox. It is not a separate mailbox, and normal replies use that inbox’s address. Compare email options.

Can I have email without buying a website?

Yes. Request a standalone forwarding address for $11.99/month. We ask for the address you want, your domain or preferred new domain, and the inbox that should receive mail.

How much do extra addresses cost?

Your first address is included while we host your website, or $11.99/month on its own. Extra addresses on the same domain are $5/month each, added to that first address.

SEO & Google Business

What is SEO?

Search engine optimization helps search engines and customers understand your site. We research similar businesses and improve relevant content and search basics. See the $25, $60 and $200 one-time packages. Rankings, traffic and leads cannot be guaranteed.

Do you set up Google Business Profiles?

Yes. A new Google Business Profile built from facts you approve, with Advanced SEO, is $275 one time. Advanced SEO for an existing profile is $225. Google controls verification and placement. Google Business work.

Daily Ads

How often do social ads post?

The Daily Ads service guarantees 24 posts per month and aims to post daily. Approved business facts, initial proof review and Facebook Page access are part of setup. A signup or saved card alone does not mean ads are running.

When does my social trial begin?

The seven-day live trial is intended to start after you approve the initial proofs, your Facebook Page connection is verified, and payment setup is complete. Active promotions can change trial terms. Your account should show the applicable terms before enrollment; creating an account alone does not start the trial.

Do you offer pricing for more than one business or location?

Additional locations of the same business are $15/week each. Separate businesses get 25% off the second, 50% off the third and 25% off the fourth through tenth; more than ten are quoted. See Daily Ads pricing.

Custom work & apps

Can I pay for one photo or logo animation?

Yes. A short logo reveal is $15 with up to three requested revisions. Photo animation is quoted by scope. You don’t need your own AI subscription. Explore custom work.

Are conceptual blueprints construction-ready?

No. Blueprint-style visuals and interactive walkthroughs communicate an idea. They do not replace engineered plans, permit drawings or professional construction review.

Can you build mobile apps?

We can build apps intended for Apple App Store and Google Play submission. Each platform decides acceptance. Scope, account ownership, store fees and maintenance are agreed separately.

Still have a question?

Ask us directly. Include the service you’re curious about and we’ll give you a plain answer.

We reply within two business days. A request never charges your card.